Shipping
& Returns
Shipping Policy
Shipping Cost
Shipping cost is calculated on a "per order," basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
The shipping cost is 3€ for normal deliveries (3-5 days) and 5€ for premium deliveries (1-2 days), if available. All orders upon 100€ are delivered for free. No extra fees for collect on delivery payment method in any case.
Heavyweight orders may have extra shipping costs.
Shipping Timing
You can see each product's estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
Return & Exchange Policy
Our Promise
We at PC-Techs work hard every day to enrich the lives of our customers through technology, whether you come to us online, visit our stores or invite us into your home. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Return Policy
Order Cancellations
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Returns
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases][include any that are applicable]. These items are not eligible for return, refund or exchange.
Shipping
To initiate a return, please email us at pavlosmp99@gmail.com. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at Egnatias 158, Thessaloniki, 54638.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.